FAST, FREE DELIVERY on most orders over $59!

Express Shipping
Packages weighing 5 lbs. or less can be sent FedEx Express 2nd Day Air at a cost of $10.95
Mark the Express Shipping option at checkout.
. Important Express Shipping Considerations:
• Express shipping is only available in the Continental U.S.
• Express shipping may require a signature.
• Express shipping is not available for Post Office Boxes.
• Chocolate items are not guaranteed to arrive unmelted unless shipped EXPRESS or live in the two day shipping zone below and sign for the package.

Please Note: Choosing Express Shipping does not change how long it takes for an order to ship from our warehouse. It only reduces the amount of travel time after leaving our facility. Express Shipping does not include weekend delivery.


P.O. Boxes
All P.O. Box addresses will be shipped using U.S. Postal Service.
• Priority Mail: Packages weighing 25 pounds and less
• Parcel Post: Packages weighing greater than 25 pounds

* Packages sent by U.S.P.S. are not guaranteed as to the arrival date and could take considerably longer. Packages sent U.S.P.S. can not be tracked and will not be guaranteed.


Alaska, Hawaii, Puerto Rico and Military Addresses (APO & FPO)
Shipping cost:
• $5.95 when the order is $59 or greater
• $10.95 when the order is less than $59
All these orders will be shipped using U.S. Postal Service
• Priority Mail: Packages weighing 25 pounds and less
• Parcel Post: Packages weighing greater than 25 pounds

* Packages sent by U.S.P.S. are not guaranteed as to the arrival date and could take considerably longer. Packages sent U.S.P.S. can not be tracked and will not be guaranteed.


Canada
Canadian orders cannot be shipped to a P.O. Box
Shipping cost:
• $5.95 when the order is $59 or greater
• $10.95 when the order is less than $59

International Shipping
We will be glad to ship your order any where in the world. However, minimum purchase requirements apply and shipping charges vary. Check with local customs for other import and tax fees. Additionally, we will only except Wire Transfers or Electronic Funds Tranfer as payment. To place your international order, please email us at orders@thebetterhealthstore.com.

Back Orders (4 to 10 days)

Please note during your shopping if an item is in-stock and ready for immediate shipment, or is noted as a 4 to 10 days. If you combine both in-stock and 4 to 10 day items, we may hold the order until the missing items are available or ship your order incomplete to expedite your package delivery. If we ship your order incomplete we will send the backordered items as they arrive without a second shipping charge. If you would like to receive your in stock items as soon as possible consider placing the backordered items on a separate order.

Important Shipping Considerations:
• Did you order chocolate, perishables or heat sensitive items?
We use cold packs* at no additional cost to you. The cold packs last for several days but not in the heat of a truck over the weekend, therefore, chocolate, perishables and heat sensitive items will only be shipped on Monday to four and five day zones (see chart below). On this account, weeks prior to and including observed holidays could significantly delay delivery of your order. We guarantee your chocolate and heat sensitive items intact, only if you elect Express Shipping or live in the two day shipping zone below and sign for the package.
* The cold packs will cause some condensation, dampening the box and other cardboard packaging.
• Did you order any back-ordered items?
Items that are "4 to 10 days" are not currently in stock. Four to ten days is the approximate time it will take for the product to arrive at our warehouse before it is shipped to you, our valued customer.


* This map applies to packages shipped by FedEx only. Packages sent by U.S.P.S. are not guaranteed as to the arrival date and could take considerably longer. Packages sent U.S.P.S. can not be tracked and will not be guaranteed.

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